Do customers have direct and visible access to indexers?

In Splunk Cloud, customers do not have direct and visible access to indexers. This design is intentional, as it ensures that operations are managed securely and efficiently by Splunk's internal teams. Customers interact with their data primarily through the Splunk interface and related tools, without needing to access the underlying indexer infrastructure directly. This not only protects the integrity of the data but also simplifies the management of the environment, as the responsibility for maintenance, upgrades, and performance optimizations rests with Splunk.

Understanding this architecture is crucial for customers utilizing Splunk Cloud, as it delineates the levels of access provided to them versus those maintained by Splunk to ensure a reliable and secure service.